Kpis to Measure Sales Force Essay Example for Free

Kpis to Measure Sales Force Essay Sales Force of a company is often called the face of the company because they are the ones who actually face customers on the behalf of their business. And in terms of an insurance company, the sales force would be considered an important aspect of the business. Therefore, the need of effectively managing the insurance sales force also rises in importance. Effectively evaluating the performance of the sales force is necessary to figure out the loopholes in the performance and to devise ways to improve their efficiency. The nature of business is what makes an insurance company differ from other businesses around. Specially trained and motivated sales force is what required is in this form of business scenario where the customers are smart enough to bargain terms and where the competition in the insurance industry is immense. KPIs can be used to provide a holistic view of the business and with regard to Insurance Sales force Management. These can be categorised in four perspectives- financial perspective, operational perspective, customer service perspective and education and training perspective. Financial perspective comprises of KPIs like annual salary, incentive as percentage of salary, etc. This is to take care of the financial standing of the organization. Operational perspective represents KPIs such as percentage of renewed policies to the number of policies sold, percentage of policy lapses or missed payments, etc. This helps in conducting operations in a streamlined manner. Customer service perspective includes KPIs like number of referrals generated from customers, number of customer focused products developed, percentage decrease in customer complaints, etc. This angle works in making the organization build reputation and minimize losing customer base. The last perspective, Education and Training perspective talks ab out KPIs number of training sessions, number of motivational sessions, etc to ensure that the sales force is not leaving any stone unturned in achieving the targets. One of the most prominent challenges this industry has to encounter is the high attrition rate hinting at the very high professional pressure one has to go through. This in turn calls for implementation of as effective performance management system as possible. Balanced Scorecard is the measure that is dependable enough to combat such situations. This helps in creating a win-win scenario. The next hurdle to be faced is the concept of the task itself. There are a whole lot of verifications to be done before any funds are released when any claim is made. This requires clear strategy formulation from the organizational point of view. This is to further assist in laying down the goals, measurements and targets.

The Invincible Criminal Essay -- Crime & Punishment

Imagine losing your retirement funds or being a victim of a mortgage fraud because money from your bank account disappeared overnight! The 1996 report of the National Criminal Justice Commission estimated that the annual cost of white-collar crime is between $130 billion and $472 billion, seven to twenty-five times greater than the cost of conventional or street crime (Conklin, 2010, P. 71). White-collar crime in America is considered larceny committed by the wealthy, respected, and legitimate enterprise which is not set up or intended to go out of business like an ordinary fraud or con game. White-collar crime offenses may involve forgery, embezzlement, or fraud involving massive amounts of money. Offender’s commit fraudulent acts in the course of normal business practice, but is considered unethical and violates accepted accounting principles and mainly public trust. To help better understand the issue the essay will explain several incidents which are involved with white co llar crime and how it hurts many individuals from families to businesses. Even though white-collar crime offender’s gain an increase in salary and may go unnoticed, the criminal justice system should continue to take a stance on white collar crime. Because mainly white collar crime is a serious invincible crime, laws that regulate white collar crimes are necessary, and impacts society's way of life. Additionally, a proposed suggestion will be presented to counter the identified problems and conclude final thoughts on white-collar crime. At the end of the day the goal to continue law regulations against white collar crime while maintaining public protection will be the driving emphasis behind this essay. Defining White-Collar Crime First, the criminal just... .... N., Gilbert, J. A., & Konopaske, R. (2003). Deterring white-collar crime. Academy Of Management Executive, 17(2), 114-127. Retrieved April 20, 2012 from EBSCOhost. (doi:10.5465/AME.2003.10025206) Maddan, S., Hartley, R., Walker, J., & Miller, J.. (2012). Sympathy for the Devil: An Exploration of Federal Judicial Discretion in the Processing of White-Collar Offenders. American Journal of Criminal Justice : AJCJ, 37(1), 4-18. Retrieved April 19, 2012, from ProQuest Criminal Justice. (Document ID: 2586601701). Podgor, E.. (2007). The Challenge of White Collar Sentencing. Journal of Criminal Law & Criminology, 97(3), 731-759. Retrieved April 19, 2012, from ProQuest Criminal Justice. (Document ID: 1392880651). U.S. Department of Justice, Federal Bureau of Inves ¬tigation (1989). White Collar Crime: A Report to the Public. Washington, D.C.: Government Printing Office.

Good and Evil in Beowulf Essay

The story of Beowulf was probably composed in England sometime in the Eighth Century AD, and written down circa 1000 AD, by a literate scop (bard) or perhaps a Christian scribe who was possibly educated in a monastery. The poem was created in oral tradition and was transferred to writing over time. It had its roots in folk tales and traditional stories until some very talented poet put it in something very near to its current form. The poem was more than likely performed for audiences at court or on the road as the scop found audiences to support him. It was sung or chanted rather than recited it, and usually to the accompaniment of a harp. There was a constant struggle between good and evil in the story. Beowulf, God, and Wiglaf represented good in the poem whereas Grendel, his mother, and Cain portrayed the contrasting side of evil. Beowulf and Grendel represented the ultimate struggle of good and evil. Grendel tried to destroy everything around him while Beowulf tried to do good all the time. The first battle between Beowulf and Grendel, Beowulf was God (good) and Grendel was Cain (evil). This was actually an allusion from the Bible, the story of Cain and was used to compare God’s feelings of Grendel, a descendant of Cain. The book stated, â€Å"†¦Since Cain had killed his only / Brother, slain his father’s son / with an angry sword. God drove him off, / outlawed him†¦Ã¢â‚¬ . Cain killed his brother because he was evil and God shunned and marked him for his evilness. God used his wrath to take care of Cain. God had the same feelings for Grendel. Grendel was described as a vicious monster that was an offspring of everything evil, God refused to forgive Grendel and favored Beowulf’s pride over Grendel’s sins. In the battle, God granted Beowulf overwhelming victory. The book stated, â€Å"The Ruler of the heavens brought about a right issue, when once more he stood up with ease. † God stood with ease because the beast he hated, Grendel, was dead. Beowulf was a mighty, honorable hero who had super strength and the ego to match his strength. He defeated Grendel with his bare hands, and then he fought Grendel’s vengeful mother. Tired and torn, Beowulf, through his goodness, was able to vanquish Grendel’s mother. , At the brink of exhaustion, Beowulf grabbed a monstrous sword and the book continued, â€Å"he struck furiously the blade went straight through the doomed body. † This was the perfect example of goodness. The story of good and evil was told from the beginning of man’s existence. Beowulf, revealed how this was evident and explained the side of good as depicted in the hero Beowulf. Evil was personified in Grendel, Beowulf’s, opposite, the man-eating beast that terrorized humanity. As long as the delicate balance of good and evil was recognized the characters in the epic related to the concept of good and evil. Good won out every time there was a contest because God wanted good to prevail. Beowulf showed how good was related to evil. This story represented these qualities in both main characters. The struggle began when God allowed Satan dominion over the earth. The battle between them had been recorded throughout literary history. Some of the heroes that had challenged Satan did so to protect the weak. Others fought for fame and glory. The theme of good vs. evil that was present in the story of Beowulf, it became the classic foundation of many modern stories. Beowulf and Grendel represented the ultimate struggle of good and evil. Grendel tried to destroy everything around him. To Beowulf, this was another conquest. It allowed him to do yet another good deed that people talked about for a long time. Beowulf represented God and Grendel was Satan. The struggle between God and Satan had existed throughout time. Beowulf was all that was good, moral, and ethical. He lived by the rules of God. Grendel denounced those rules to live by his own. Thinking only of that which gave him pleasure, he attempted to destroy everything good and kind. Truly, Beowulf was like a parent and Grendel was like a child whom he chastised. Beowulf displayed a variety of things that the Anglo-Saxon people valued; many of those traits were expressed through the main character, Beowulf. In him, was seen the qualities of courage, loyalty and a thirst for fame. The character and story also had one running theme throughout, the age-old subject of good versus evil. Beowulf was the epic hero of this poem. He embodied all the characteristics that a hero should, such as bravery, loyalty and strength, both physical and mental. He was the archetypal hero. He fought for good and represented it as well. Beowulf signified good, but there was a contrasting evil to complete the balance. The monster Grendel and his mother were that evil. The mere look of them left the impression of fear and sin. â€Å"He strode quickly across the inlaid floor, snarling and fierce: His eyes gleamed in darkness, burned with a gruesome Light. † Their wickedness seemed to spread to their home, infecting the lake in which they lived. â€Å"A deer, hunted through the woods by packs of hounds, a stag with great horns, though driven through the forest from faraway places, preferred to die on those shores, refused to save its life in that water. † This signified good and evil. Beowulf confronted the monsters and defeated them. (Baldwin, 99). With each of the characters representing good and evil respectively, Grendel’s defeat clearly symbolized Beowulf and his goodness overcoming the beasts’ wickedness, just as we would view Christ defeating Satan. Throughout history and in endless fairytales, good was always victorious over evil. The white knight always defeated the dragon. This was no exception with Beowulf. Though the poem ended in his demise, Beowulf was remembered for being the hero that saved his people from the evils of their world. In conclusion, in the epic Beowulf, there was a constant struggle between good and evil. Beowulf and Grendel represented the ultimate struggle of good and evil. Grendel tried to destroy everything around him while Beowulf tried to do good all the time.

The Inaugural Address Of John F. Kennedy - 1654 Words

An Effort Closer to A Better Country â€Å"The Inaugural Address of John F. Kennedy is considered one of the greatest speeches in twentieth-century American public address,† says Sara Ann Mehltretter from Penn State University. The 1960s was an important time period during American history. The speech was said to motivate Americans and unite them to successfully create a powerful government. In a time of desperation, the actions that the United States government would take to help come out successful was very important for the countries future. In John F. Kennedy’s Inauguration Address, he used ethos, pathos and logos, to grab the audience’s full attention about the worries of communism and nuclear warfare. Historical Background During the†¦show more content†¦Kennedy John Fitzgerald Kennedy was born on May 29, 1917, in Brookline, Massachusetts, into a wealthy and political Irish-American family. He furthered his education at Harvard University and graduated in 1940. Following he entered the naval service during World War Two. Growing up in a family of politics, he entered in 1946 and won as a Democrat to the US House of Representatives. Later in the 1952, he was elected to the Senate. In 1960, Kennedy successful won the presidential election and defeated Richard Nixon. At such a young age, 43, Kennedy was the first Catholic head of the state. He portrayed himself as a youthful president ready for the new generation. Kennedy’s years in office were flagged as the foreign tensions between the Soviet Union. In November of 1963, John F. Kennedy is in Dallas to give a speech. As the Kennedy’s are in a convertible with his vice president, waving to the large loud crowd, while Lee Harvey Os wald allegedly fired three shots from a sixth-floor building. One of the shots fatally injuring president John F. Kennedy and the same bullet seriously injuring Governor Connally. The world stood in shock, as he was rushed to the hospital and 30 minutes later he was pronounced dead at Dallas’ Parkland Hospital. Although Lee Harvey Oswald assassinated president John F. Kennedy it was said that Mr. Oswald was a supporter of the president and the changes he brought to better the country. Even though the motive of the death led to aShow MoreRelatedJohn F. Kennedy Inaugural Address1099 Words   |  5 Pagesbrighter than one of our own presidents. It was January 20, 1962 when John Fitzgerald Kennedy took stage to be the thirty-fifth president of the United States. Written by Kennedy in late November of 1960, his inauguration speech goes to explain the various changes of the world as Kennedy campaigned to â€Å"get the country moving again.† His speech begins to address th e differences of the generations as he wants to â€Å"pass the torch.† Kennedy expresses various ways of getting people together which he basesRead MoreThe Inaugural Address Of John F. Kennedy1441 Words   |  6 PagesThe Pathway to Success â€Å"The Inaugural Address of John F. Kennedy is considered one of the greatest speeches in twentieth-century American public address,† says Sara Ann Mehltretter from Penn State University. The 1960s was an important time period during American history. The speech was said to motivate Americans and unite them to successfully create a powerful government. In a time of desperation, the actions that the United States government would take to help come out successful was very importantRead MorePresident John F. Kennedy Inaugural Address1532 Words   |  7 PagesApril 20, 1961 John F. Kennedy. What do all these dates and names have in common is a question you may ask. One is that each name is of one of the many presidents of the United States. Two is the dates are the dates of each ones Inaugural address. The first ever Inaugural address was done April 30, 1789 by none other than the United States first president George Washington. Many have heard and Inaugural address but just i n case you happen not to know what one is an Inaugural address is a speech givenRead MoreComparison Of John F Kennedy Inaugural Address999 Words   |  4 Pages The Inauguration of President John F. Kennedy and the Farewell Address to the Nation by President Ronald Reagan share similar tones when addressing the American people. As one President enters the white house and the other leaves, both men share their admiration, strength, and compassion that the American people share when working together. The Farewell Address and the Inauguration were two of the most memorable speeches of all time. It is as though both men were speaking to the public as if theyRead MoreThe Legacy Of John F. Kennedy s Inaugural Address1030 Words   |  5 PagesJohn F. Kennedy was seen as one of the most charming, prominent, and youngest American presidents of our time. He brought ideas and plans to make America a better place when he stepped into office. 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Kennedy and His Inaugural Address Essay1067 Words   |  5 Pageswill forever be a day that marks a special moment in time in which President John Fitzgerald Kennedy delivered one of the most memorable speeches in American History. His Inaugural address is one in which many famous quotes come from and one that is emulated in present speeches. In order to understand the importance of this inoculation one must understand the atmosphere of our nation at that time and what President Kennedy was trying to get across to his constituents. In this essay I will give youRead MoreRhetorical Analysis Of John F. Kennedy s Inaugural Address Essay1566 Words   |  7 Pages NOT PRIDE BUT FREEDOM: Rhetorical Analysis of John F. Kennedy’s Inaugural Address Tanner A. Woody Anderson University On January 20, 1961, John Fitzgerald Kennedy delivered a speech with a backdrop of snow and a twenty-degree wind blowing in his face in Washington D.C. In his speech, he starts off with saying that his victory is not for a party but it is for freedom. At the climax of his speech, JFK delivers a call to action which is also the most well-known line from his speech:Read MoreRhetorical Analysis Of John F. Kennedy s Inaugural Address892 Words   |  4 Pagessuccessfully covey messages to their audience. John F. Kennedy’s Inaugural Address, Severn Cullis-Suzuki’s Address to the Plenary Session, Earth Summit and Charlie Chaplin’s Let us all unite, all provide excellent examples of a distinctive voice. Each of these distinctive voices is formed through the use of emotive language, tone, repetition and rhetorical devices. JFK’s, Inaugural address states President Kennedy’s vision and mission for his term in office. Kennedy discusses important topics such as humanRead MoreAmerican Hope And Nationalism : John F. Kennedy s Inaugural Address1584 Words   |  7 Pages Revival of American Hope and Nationalism : John F. Kennedy’s Inaugural Address, 1961 Leading up to the election of 1960, the United States was in a state of utter disarray. Like a pandemic disease, hysteria impetuously swept across the country on an unprecedented scale. The root of the mania stemmed from the unresolved disagreements between Soviet Russia and the U.S. immediately after the disassembly of Adolf Hitler’s Third Reich in World War II. As disputes intensified, the two most powerful